Our standard shipping time within the US is 3-5 business days after your order has been processed. This does not include weekends or holidays. Our express shipping time within the US is 1-2 business days after your order has been processed. This does
We understand that packages are sometimes lost or damaged in transit; With Surify Shipping Warranty your damaged, lost, or stolen package(s) is covered. The following situations are covered by the Surify Shipping Warranty:. Damaged Product in transit
Milano Di Rouge is not responsible for damaged, lost or stolen items/packages. If you selected Surify Shipping Warranty on your order you are covered, please visit our Surify page for more details on next steps. If you did not select Surify Shipping
Yes. International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.
If your package was returned to sender please email our customer service team at [email protected]. Milano Di Rouge is not responsible for any costs associated with packages being returned to sender due to incorrect or incomplete shipping inf
Yes, we ship to PO boxes.
Once an order is placed we are unable to make any changes to your order including the shipping or billing address. Please verify all details of your order are correct before checkout.
If you're looking to receive your order by a certain date, it's best to plan for extra time as we can not predict carrier delays. Our express orders take 1-2 business days not including weekends or holidays and orders must be placed before 2pm EST. S
If your order status shows that a shipping label has been created but there is no update on package movement, Milano Di Rouge advises giving it a few more days for movement to occur. If more than 72 hours has passed please reach out to our customer s